The investigation revealed that the call centre, active since January 2025, was managed by Exito Solutions. Employees were lured into the operation through social media platforms such as LinkedIn, Instagram, and Facebook, with promises of salaries amounting to ₹30,000 per month. They were tasked with making at least 30 calls per day, utilizing advanced software like Eyebeam and X-Lite to execute the scam. During the police raid, authorities seized fifty-two mobile phones, sixty-three laptops, and twenty-seven identification cards belonging to Exito Solutions employees.
The TGCSB urges vigilance in leasing properties, as scammers could exploit them for illegal operations.
Victims were falsely informed that unauthorized transactions had been detected on their PayPal accounts and were then directed to call a fake “fraud prevention team” for assistance. Once on the call, scammers pressured victims into revealing sensitive banking information under the pretext of securing a refund or stopping fraudulent activity. In some cases, victims were convinced to transfer money to so-called “safe accounts,” only to later realize they had been scammed.
The operation was orchestrated by Kaivan Patel, alias Jaddhu or Jadu Bhai, along with his brother Vickey and associate Ajad. They sourced stolen customer data from PayPal and established mule bank accounts in the USA to channel the illicit funds, later converting the money into cryptocurrency to obscure the trail.
Authorities are collaborating with the Telecom Department and the U.S. Consulate to identify victims and trace the fraudulent accounts. Further investigations are underway to apprehend additional suspects involved in the network.
The TGCSB urges vigilance in leasing properties, as scammers could exploit them for illegal operations.
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